Network outages
For more information about a network outage, please visit the News section of our website.
During outages, we publish regular updates on Facebook. Follow us to see the latest updates:
Facebook
Who to contact
If you are experiencing a power outage in your area, your first contact should be your local electricity retailer or lines distribution company (lines company).
Map of lines distribution companies (lines companies)
A-Z of Electricity Retailers (list courtesy of ERANZ):
- ChargeNet
- Contact Energy
- Frank Energy (formerly Energy Online)
- Genesis
- Globug
- MegaTel
- Mercury
- Meridian
- Nova Energy
- Powershop
- Prime Energy
- Trustpower
- Wise Pre-pay Energy